Web Site Operating
Manual

Site Home Page

Introduction

Guidelines: Design &
Development

Guidelines:Operation
& Maintenance

Web Site Policies &
Practices

Ongoing Web Site
Management

Web Site
Management Group

Frequently Asked
Questions

Acknowledgments

Guidelines for Design & Development
  
Design Criteria
The well recognized author, Jakob Nielsen, in his book “Designing Web
Usability: The Practice of Simplicity” strongly emphasizes that an effective
web site must rapidly and meaningfully meet the needs of its users.
Simply using ideas that work well in the physical world will always create
an also-ran web site. Duplicating pages of print is a doomed strategy
because the criteria for good design are different in the two mediums,
print and the Internet. Nelson recommends using the following acronym
“HOME RUN” to design, develop, operate and maintain a successful site.

    H - High Quality Content
    O - Often Updated
    M - Minimum Download / Reaction Time  (See Table Below)
    E - Ease of Use
    R - Relevant to Users’ Need
    U - Unique to the on-line medium
    N - Netcentric.
         The web site is viewed by an organization’s leadership as a strategic
         opportunity to enhance its effectiveness and competitiveness.
         Activities and Information on the web site are planned, designed,
         developed, and maintained to take advantage of its capabilities while
         remaining highly sensitive to the organizational culture of its target
         users.